We are passionate about instruments and our customers, and believe clear communication, smart planning, and solid follow through leads to successful projects and happy customers. Contact us today to get the ball rolling!
When your instrument first comes in, we’ll talk with you, listen to your needs, & assess the work that needs to be done for your instrument to sound and look exceptional.
After our detailed assessment, we provide the most accurate time + cost estimate possible to you, and clearly communicate the work to be done.
With your approval, we begin work on your instrument. We will always contact you should any questions or anything unforeseen arise along the way.
We contact you after the work is done, and payment is due upon pickup. We encourage questions, and stand fully behind our work and process. If you aren’t 100% satisfied, bring your instrument back, and we’ll always take care of you.
We can handle any task, from large to small
Home to Ron Tracy Custom & HepCat Lap Steel
Hepcat Steel Guitars is a one-woman operation. Michele Beardsley makes everything from scratch (except bridges, tuners and electronics), and does all of the finishing work by hand. Hepcat focuses on bringing exotic woods, custom inlays, and creative design into an excellent sounding lap steel custom creation.
Drawing upon decades of experience crafting and repairing instruments, Ron makes exceptional instruments that cater to players. By combining technical aspects that optimize sound and playability with classic looks, Ron Tracy Guitars deliver a highly enjoyable experience for musicians of all styles.
Some step by step examples of our work
